A quick summary: we collect only what's needed to run your account, training, and certification exams - we never sell your personal information.
Information we collect
We collect the details you provide when you register, enrol, contact us, or sit a certification exam. This may include your name, email address, phone number, organization, city and country, a profile or identity photo where required, and the content you submit during training and assessments.
How we use your information
We use your information to create and manage your account, deliver training and certification, verify your identity for proctored exams, issue certificates, process payments, respond to enquiries, and improve our services. We do not sell your personal information.
Identity and proctoring data
For proctored certification exams we collect identity documents and webcam snapshots solely to confirm that the registered candidate is the person sitting the exam. This data is stored securely, accessed only by authorized reviewers, and retained only as long as needed for verification and dispute resolution.
Payments
Payments are processed by our payment partners. We do not store full card details on our servers. We retain a record of the transaction reference and status to grant your access and provide receipts.
Data security
We apply technical and organizational measures including encryption in transit, access controls, private storage for sensitive files, and regular security review. No method of transmission or storage is completely secure, but we work to protect your data against unauthorized access.
Your rights
You may request access to, correction of, or deletion of your personal information, subject to legal and contractual retention requirements. To make a request, contact us using the details below.
Cookies
We use essential cookies to keep you signed in and to remember your preferences. We do not use cookies to track you across other websites. See our Cookie Policy for full details.
Contact
For any privacy question, email info@vaultxcybertech.com or use our contact page.
